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Partner Level
Partner cross-sell rate
Percentage of customers that are cross-sold additional products or services by partners. A high cross-sell rate can indicate that the partnership department is providing value to its partners and helping them drive business outcomes more effectively
Last updated: October 30, 2025
Related Partner Level KPIs
Annual Contract Value (ACV)
Annual Contract Value represents the revenue a customer brings in within a year.
Annual Recurring Revenue (ARR)
Annual Recurring Revenue. It is a measure of a company's yearly subscription revenue.
Average Revenue Per User (ARPU)
Average Revenue Per User. It signifies the value each user brings to the business. This is significant as there are costs associated with acquiring new users.
Integration performance
Performance and feedback of each integrations/App of technology partner
Integration revenue impact
How many deals direct or indirect have been won in connection with a integration or feature/App brought by a technology partner
Integration usage
Usage of each integration/App